Frequently Asked Questions

You must be 21 years of age or older to order from our store. We require a two-step age verification process: first a self-declaration, then a date of birth + photo ID check before your first order.

We currently deliver to the Kansas City Metro, St. Louis Metro, Springfield, and Columbia areas in Missouri. Enter your address at checkout to see if you are in a delivery zone.

Select 'Pickup' and choose your preferred location. Place your order and pay online, then visit the store to collect your items. You will need to present a valid ID at pickup.

We accept cryptocurrency payments including Bitcoin, Ethereum, and stablecoins.

Cannabis flower and certain regulated products are available for in-store pickup only due to state regulations. These items are clearly marked as 'Pickup Only' in our shop.

We offer Express (within 1 hour), Same Day (within 4 hours), and Next Day delivery depending on your region. Delivery fees vary by speed -- see checkout for exact pricing.

We are always looking for partners to help us serve new areas. Contact us at info@genericsmokeshop.com to learn about our partner program.

Due to the nature of our products, we generally cannot accept returns on opened items. Unopened items can be returned within 14 days of purchase. Defective products are replaced at no charge.